MY THOUGHT 24266
QUESTION 11312: When you look into the eyes of an animal, do you see an animal, or do you see a living entity, a friend, and a kindred soul? Emilkoval©2034
MY THOUGHT 24267
QUESTION 11313: Are you aware that if I cannot trust you, I do not need you? EmilKoval©2024
MY THOUGHT 24268
QUESTION 11314: Are you aware that the tongue has no bones; however, it is strong enough to break a heart? EmilKoval©2024
MY THOUGHT 24269
QUESTION 11315: Are you aware that it is not what you know, but what you do with what you know? EmilKoval©2024
MY THOUGHT 24270
QUESTION 11316: Are you aware that Ordinary people have big TVs, and extraordinary people have big libraries? EmilKoval©2024
UNIVERSAL TRUTHS: APR 23,2024
Universal Truth 2491: And in the end, All I learned was how to be strong alone. — Unknown
Universal Truth 2492: We do not mind differences of opinion, but we do mind hate. — Unknown
Universal Truth 2493: I break my own heart by expecting people to be as attached to me as I am to them. — Unknown
Universal Truth 2494: To love means to give someone the power to destroy you and to trust that they will not. — Unknown
Universal Truth 2495: Be open to learn, unlearn, and relearn. — Unknown
CONTEMPLATION NOTE 283:
A MILLION DOLLAR LESSON
A cab driver taught me a million-dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to impart his kind of training to corporate executives and staff. It cost me a $12 taxi ride.
I had flown into Dallas for the sole purpose of calling on a client. Time was of the essence and my plan included a quick turnaround trip from and back to the airport. A spotless cab pulled up. The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As he got in the driver’s seat, he mentioned that the neatly folded Wall Street Journal next to me was for my use. He then showed me several tapes and asked me what type of music I would enjoy. Well! I looked around for a “Candid Camera!” Wouldn’t you? I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in your work. You must have a story to tell.”
“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my niche in life where I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluate my personal assets and… wham! I became a cab driver. One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be GREAT in my business, I have to EXCEED the customer’s expectations! I like both the sound and the return of being ‘great’ better than just getting by on ‘average'”
Did I tip him big time? You bet! Corporate America’s loss is the traveling folk’s friend! — Unknown
Reflective Poem by Emil Koval #1187 APR 23, 2024
Overcast Hazy Day On My Morning Walk
New Colorful Textures Leaves Welcoming Me
As I Stroll The Pathways Of The Tesoro Maze
A Delightful Stroll Through Nature’s Realm
Ready To Ground Myself On A Knoll Nearby
Bare Feet On The Grass As Bees Seek Nector
Shaded By Red Leaves Of A Japanese Mulberry
Enjoying Mother Nature’s Sheltering Gifts
Emilkoval©2024
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